DELIVERY + RETURNS
Solasta Skin products are handmade to order, please expect up to 3 working days processing time.
Mainland UK: Products are posted 2nd Class via the Royal Mail + can therefore take up to 3 working days to be delivered. Delivery cost is dependant on order weight + is calculated at check out.
International: Products are posted via Royal Mail International Tracked + Signed or courier (dependant on location). Please allow up to 2 weeks for delivery. It shouldn't take this long (usually 1 week), however factors such as customs can slow the process down. Buyers are responsible for any customs + import taxes that may apply. Solasta Skin is not responsible for delays due to customs.
If your Solasta Skin product is damaged please contact me within 48 hours of receiving goods + we will work out a replacement or refund.
If you would like to return your Solasta Skin product, please return within 14 days. For a refund to be issued, products must be returned in original packaging + perfect condition. Refunds can take up to 30 days to be processed. Note that delivery charges are non-refundable. Buyers are responsible for return delivery costs.
Please take into consideration that all Solasta Skin products are handmade with natural ingredients, colours + scents may vary with each product/order.